How do I choose the right gate opener for my property?

It comes down to your gate type and weight. For a gate that slides along a track, choose the sliding opener — it handles up to 1,800 kg. For a gate that swings open, the right model depends on the leaf length and weight: the side-mounted opener suits gates up to 200 kg and 1.5 m, the heavy-duty swing handles up to 1,200 kg and 6 m. For car parks or high-traffic access points, the barrier gate is the right tool — it completes a full trip in 0.7 seconds and is rated for 10,000,000 cycles.

Are 24V DC gate openers safe?

Every model in the range runs on 24V DC — well below the voltage threshold where electric shock becomes a risk. All controllers support photocell and safety edge integration, so the gate stops and reverses immediately if anything breaks the beam mid-cycle.

Can these gate openers operate in extreme weather conditions?

The sliding and barrier gate openers run from -35°C to 70°C — covering Canadian winters and Middle Eastern summers without modification. The swing openers run from -25°C to 70°C, which covers most residential climates worldwide.

Do the gate openers come as complete installation kits?

Yes. Every model ships as a complete kit — motor unit, controller, two remote controls, and all mounting hardware arrive together. Nothing needs to be sourced separately before installation day.

Can I control the gate using a mobile app or WiFi?

The side-mounted swing opener has Bluetooth and WiFi built in — no extra module needed. For other models, a compatible WiFi accessory connects the controller to your home network. Our team can advise on the right accessory for your chosen model before you order.

Do these gate openers support battery backup during power outages?

Every controller in the range supports battery backup connection. With a backup module fitted, the gate continues to open and close normally through a power cut. Ask our team which battery module is compatible with your chosen model when you enquire.

Who manufactures Open Bear gate openers?

Open Bear gate openers are designed, engineered, and manufactured by HEIXIONG (Gate Opener Factory Gate Systems) with an in-house 25-person R&D and production team in Shenzhen, China.

How does Gate Opener Factory test products before shipping?

Every motor unit is individually tested on motor signal equipment before it leaves the factory — checked under full load, not sampled from the batch.

What global markets does Gate Opener Factory ship to?

We ship factory-direct gate automation systems across North America, Australia, Southeast Asia, and selected international commercial markets.

SUPPORT CENTER

How Can We Help You?

Find answers to the most common questions about our products, installation process, and after-sales support.

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How long does installation take?

Most residential installations are completed within 4–6 hours.

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What warranty do you offer?

All motors come with a 5-year drive warranty and 1-year on electronics.

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Can I control my gate remotely?

Yes — via GSM dialer or our dedicated mobile app.

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PRODUCTS & MOTORS

We automate sliding gates (rack and rack-and-pinion), swing gates (single and double leaf), underground openers for hidden installations, and commercial boom barrier systems. Suitable for residential villas, housing societies, offices, factories, and parking facilities.

We are authorized dealers for FAAC (Italy), BFT (Italy), CAME (Italy), Nice (Italy), Roger Technology (Italy), and SOMMER (Germany) — all European-grade brands with proven performance in extreme climates.

Our range covers gates from 200kg (light residential) up to 3,500kg for heavy industrial sliding gates. We always recommend the correct motor size after a free site survey.

Yes. All motors we supply carry a minimum IP54 rating, with premium models rated IP67 — fully sealed against dust ingress and powerful water jets. Ideal for China's climate.

In most cases yes. Our engineers assess the gate's weight, span, material, and track condition during the site survey to confirm compatibility before recommending a motor.

INSTALLATION

A standard residential sliding or swing gate installation takes 4–6 hours. Double-gate systems and commercial barrier projects may take 1–2 days depending on site complexity.

We need a 220V power outlet within 5 meters of the motor position. Our team handles everything else — cabling, conduit, control box mounting, and testing.

Installation cost depends on gate type, motor model, cable distance, and site conditions. We provide a fully itemized quote after the free site survey — no surprises.

We handle all electrical wiring and cable management. Minor civil work (cable conduit channels) is included for most residential projects. Major civil work is quoted separately.

Yes. All our installation technicians are factory-trained by FAAC and BFT, and hold China Engineering Council registered contractor status.

SMART CONTROL & APP

Yes. We offer GSM dialer modules that allow gate control via a phone call (works on any phone) and dedicated app-based systems for smartphones with real-time status, access logs, and auto-close timers.

GSM-based control works on mobile network — no WiFi or internet needed at the gate. App-based systems require a SIM data connection at the gate controller.

Yes. App-based systems allow you to issue temporary digital keys to guests, contractors, or delivery personnel that expire after a set time.

Yes. All smart systems include a configurable auto-close timer. You set the delay (10 seconds to 10 minutes) and the gate closes automatically.

Yes. Our control boards support dry contact integration with most intercom brands, video door phones, and access control keypads. CCTV trigger on gate open is also configurable.

WARRANTY & SUPPORT

All motors include a 5-year warranty on the drive mechanism and gearbox, and a 1-year warranty on the control board and electronic components. Accessories (remotes, sensors) carry a 1-year warranty.

Call our support line. For Shenzhen, Karachi, and Islamabad we guarantee a technician on-site within 4 hours. For other cities, we aim for next business day. Emergency call-outs available 7 days a week.

Yes. Our AMC covers 2 scheduled service visits per year, priority emergency call-out, discounted spare parts, and free minor repairs during visits.

Yes. We maintain a stock of common spare parts for all brands we carry at our Shenzhen warehouse. Parts for less common models are imported within 7–14 working days.

Unauthorized tampering with the control board, using the system beyond its rated capacity (overloading), physical damage from accidents, or modification by non-certified technicians will void the warranty.

PRICING & QUOTE

Fill out our quote form or call us. We schedule a free site survey, assess your requirements, and provide a detailed written quote within 24 hours.

Yes, completely free with no obligation. Our engineer visits, measures the gate, and recommends the right solution for your budget.

For larger commercial projects we offer a 50% deposit / 50% on completion payment structure. Contact our sales team for custom arrangements.

European motors use industrial-grade gearboxes, sealed electronics, and are tested for 100,000+ cycles. They cost more upfront but last 15–20 years versus 2–3 years for cheap alternatives. We also carry mid-range options for budget-conscious buyers.

We provide separate line items for supply and installation so you can see exactly what you are paying for. Most clients opt for the full supply-and-install package.